Get in Touch with BrainStorm Games
Questions about ImmunoBlitz, classroom use, technical problems, partnerships or the science behind the game are welcome.
BrainStorm Games is an independent educational game studio based in Malta. We value feedback from students, teachers, families and other players because it helps us understand how ImmunoBlitz is being used and where the experience can be improved.
What Can We Help With?
Educator Support
Questions about using ImmunoBlitz in science lessons, linking the game to classroom topics or adapting Learning Hub resources.
Technical Support
Problems loading the web game, browser issues, Android problems, crashes, audio issues or other bugs.
Scientific Feedback
Comments about terminology, explanations, Learning Hub articles or places where the game model could be clearer.
General Feedback
Tell us what you enjoyed, what confused you or what you would like to see improved in a future version.
Schools & Educational Use
Questions about classroom demonstrations, teacher resources or using ImmunoBlitz as part of an educational activity.
Business, Research & Press
Partnership enquiries, interviews, educational research discussions or media requests related to BrainStorm Games or ImmunoBlitz.
If You Are Reporting a Technical Problem
Including a few details in your first message can help us understand the issue more quickly:
- the device you were using;
- whether you were playing in a web browser or on Android;
- the browser and operating system, if relevant;
- what you were doing immediately before the problem occurred;
- what you expected to happen and what happened instead;
- a screenshot of an error message, if one appeared.
For Teachers and Schools
If you are contacting us about classroom use, it is helpful to mention the approximate age group, science topic and how you are planning to use the game. You can also explore the Teacher's Guide to Using ImmunoBlitz and the wider Learning Hub before getting in touch.
Scientific and Medical Questions
Please do not send personal medical information
BrainStorm Games provides educational content and cannot provide diagnosis, treatment recommendations or individual medical advice. If your question concerns your own health or symptoms, please contact an appropriate healthcare professional instead.
Privacy When You Contact Us
If you email us, we will receive the information you choose to include in your message and the email address from which you contact us. Please avoid sending unnecessary personal information. For more detail, see our Privacy Policy.
Studio Location
BrainStorm Games is based in Malta. We do not currently operate a public walk-in office, so email is the appropriate contact method.
Response Times
We aim to reply to messages within approximately 2–3 business days, although responses may take longer during busy periods or when an enquiry requires technical investigation.